MTG Shops — Mobile Transportation Group Inc
Privacy Policy
This policy explains how MTG Shops — Mobile Transportation Group Inc. collects, uses, protects, and shares information from our website, service requests, customer communications, and text-messaging program.
Effective Date
This Privacy Policy is effective August 31, 2026 and applies to MTG Shops, operated by Mobile Transportation Group Inc.
Information We Collect
We collect information you provide when requesting service or communicating with MTG Shops, including your name, company, phone number, email address, vehicle or trailer information, service location, repair request, photos, and authorization or billing details. We may also collect limited website, device, referral, and security information needed to operate and protect our services.
How We Use Information
We use information to receive and dispatch service requests, contact customers, provide truck, trailer, tire, towing, and fleet services, prepare estimates, request repair authorization, send work-status and invoice updates, process business operations, improve customer service, prevent misuse, and comply with law.
Mobile Messaging Privacy
MTG Shops — Mobile Transportation Group Inc. does not sell, rent, or share mobile phone numbers, text-messaging opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties. MTG Shops may provide limited information to service providers that help deliver customer-requested messages, but only as necessary to provide that operational service and not for independent marketing or promotional use. Customer-care message frequency varies depending on the service request and customer interaction. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Information Sharing
We do not sell personal information. We may share information only with service providers and business systems needed to deliver requested services, communicate with you, process payments, maintain records, prevent fraud, comply with law, or protect the safety, rights, and property of MTG Shops, our customers, and others. SMS opt-in data and consent are excluded from sharing for marketing or promotional purposes.
Retention and Security
We retain service, consent, and business records for as long as reasonably needed for operations, legal obligations, dispute resolution, and safety. We use reasonable administrative and technical safeguards, but no internet or electronic-storage method is guaranteed to be completely secure.
Your Choices
You may decline the optional SMS-consent box and still request service. You may stop text messages at any time by replying STOP. Reply HELP for assistance, call (303) 476-3622, or email dispatch@mobiletginc.com. You may also contact us to request access to or correction of information, subject to applicable law and record-retention requirements.
Policy Changes
We may update this policy as our services or legal requirements change. The effective date above identifies the current version. Material changes will be posted on this page.
Contact
For privacy questions or requests, contact MTG Shops — Mobile Transportation Group Inc. at dispatch@mobiletginc.com or (303) 476-3622.