01
Tell Us Where the Truck Is
Send the highway, exit, mile marker, truck stop, city, yard, jobsite, or GPS location in the United States.
Remote Fleet Support
Managing a U.S. Truck Breakdown From Anywhere?
MTG Shops helps fleet managers and dispatchers coordinate heavy-duty truck and trailer repairs remotely across Colorado, Wyoming, and Texas. Your driver can be with the truck while your office handles dispatch, authorization, updates, and billing from another state or another country.
Service is performed in the United States. MTG Shops does not operate repair locations outside the U.S.
24/7/365 live U.S. dispatch
17 mobile service trucks
21 fixed repair bays
3 physical MTG Shops
Colorado, Wyoming & Texas service coverage
90-day national parts & labor warranty
How Remote Dispatch Works
Your Office Can Be Anywhere. The Truck Just Needs To Be In Our U.S. Coverage Area.
A simple process for fleet offices, dispatch companies, carrier managers, and owner-operators coordinating repairs from a distance.
02
MTG Dispatches the Right Resource
Our 24/7 dispatch team coordinates the appropriate mobile technician, shop, tire service, or towing support for the breakdown.
03
We Diagnose & Document
The technician evaluates the truck or trailer and documents the repair needs so the authorized decision-maker can review the situation remotely.
04
You Authorize the Repair
Fleet managers, dispatchers, and authorized contacts can coordinate approval without being physically present with the truck.
05
Repair, Updates & Invoice
We complete the authorized work and provide service documentation and invoicing through the normal MTG process.
Built For Remote Coordination
Straightforward Communication When The Decision-Maker Isn't At The Truck
Whether your fleet office is in the U.S., India, Canada, Mexico, or elsewhere, MTG's role stays the same: coordinate the repair where the vehicle actually is. We work with the driver at the truck and the authorized fleet contact handling the service decision.
English is the primary language of MTG dispatch and repair documentation. International customers can use the same service-request process, phone dispatch, email, and the MTG Shops WhatsApp identity @mtgtruckshops.
24/7/365 U.S. Dispatch
Have the truck location, unit number, driver contact, and complaint ready if available. Missing vehicle details do not need to delay the initial request.
(303) 476-3622Truck Down In Colorado, Wyoming Or Texas?