MTG Shops — Mobile Transportation Group Inc
SMS Consent & Mobile Messaging Policy
This page consolidates the MTG Shops customer-care text-messaging program terms, consent, opt-out instructions, and mobile-messaging privacy policy in one place.
Effective Date
This SMS Consent & Mobile Messaging Policy is effective August 31, 2026 and applies to MTG Shops, operated by Mobile Transportation Group Inc.
Program Name & Description
Program Name: MTG Shops Customer-Care Text Messaging Program, operated by MTG Shops — Mobile Transportation Group Inc. Program Description: Customers who provide express SMS consent may receive recurring customer-care text messages concerning an active service request or repair relationship. Messages may include service-request confirmation, dispatch and ETA updates, technician-arrival notices, estimate and repair-authorization links, parts and repair-status updates, invoice or payment-status notices, secure service links, and responses to customer-support questions.
Consent
SMS consent is optional and is not a condition of purchasing goods or services from MTG Shops. Customers may submit a service request and communicate with MTG by telephone or email without agreeing to receive text messages. The SMS-consent checkbox is not preselected and is separate from permission to receive a phone call or email about a service request. By checking the optional SMS-consent box on the Request Service form, I agree to receive customer-care text messages from MTG Shops — Mobile Transportation Group Inc about this service request, including dispatch, ETA, technician arrival, estimates and authorization, repair-status, and billing updates.
Message Frequency & Charges
Customer-care message frequency varies depending on the service request and customer interaction. Message and data rates may apply according to the customer's wireless plan.
Opt Out
Reply STOP to any MTG Shops text message to opt out. Supported opt-out keywords may include STOP, END, CANCEL, UNSUBSCRIBE, and QUIT. After an opt-out request is processed, the customer may receive one final confirmation message and then no further messages from this program unless the customer later provides new consent. Reply START to opt back in where supported.
Help
Reply HELP for assistance. Customers may also call MTG Shops at (303) 476-3622 or email dispatch@mobiletginc.com.
Mobile Messaging Privacy
MTG Shops — Mobile Transportation Group Inc. does not sell, rent, or share mobile phone numbers, text-messaging opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties. MTG Shops may provide limited information to service providers that help deliver customer-requested messages, but only as necessary to provide that operational service and not for independent marketing or promotional use. Mobile information and text-messaging consent are handled according to the MTG Shops Privacy Policy: https://mtgtruckshops.com/privacy.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.
Prohibited Uses
MTG Shops does not use this customer-care program for purchased lists, affiliate promotions, third-party lead generation, or unrelated third-party marketing.
Customer Responsibilities
You must provide accurate information and a mobile number you are authorized to use. Do not submit confidential payment-card data, passwords, medical information, or other highly sensitive information by text message. Contact dispatch immediately if a service request, authorization, phone number, or location is incorrect.
Contact
Questions about the MTG Shops text program can be directed to MTG Shops — Mobile Transportation Group Inc. at dispatch@mobiletginc.com or (303) 476-3622.