MTG Shops — Mobile Transportation Group Inc
Terms of Use and SMS Terms
By using this website or opting in to MTG Shops customer-care text messages, you agree to the applicable terms below. Service details remain subject to confirmation by MTG Shops.
Effective Date
These Terms of Use and SMS Terms are effective August 31, 2026 and apply to MTG Shops, operated by Mobile Transportation Group Inc.
Website Use
This website provides general information about MTG Shops services, locations, and repair capabilities. Service availability, response times, diagnoses, repair scope, parts availability, and pricing depend on the unit, location, conditions, and technician assessment.
Service Requests
Submitting a service request does not create a repair agreement or guarantee dispatch, an arrival time, pricing, or repair authorization. MTG staff will confirm availability, rates, requested work, customer authorization, and applicable service terms before work proceeds.
MTG Shops Customer-Care Text Messaging Program
Program Name: The program is operated by MTG Shops — Mobile Transportation Group Inc. Program Description: Customers who provide express SMS consent may receive recurring customer-care text messages concerning an active service request or repair relationship. Messages may include service-request confirmation, dispatch and ETA updates, technician-arrival notices, estimate and repair-authorization links, parts and repair-status updates, invoice or payment-status notices, secure service links, and responses to customer-support questions. Consent: SMS consent is optional and is not a condition of purchasing goods or services from MTG Shops. Customers may submit a service request and communicate with MTG by telephone or email without agreeing to receive text messages. The SMS-consent checkbox is not preselected and is separate from permission to receive a phone call or email about a service request. Message Frequency and Charges: Message frequency varies according to the service request and customer interaction. Message and data rates may apply according to the customer's wireless plan. Opt Out: Reply STOP to any MTG Shops text message to opt out. Supported opt-out keywords may include STOP, END, CANCEL, UNSUBSCRIBE, and QUIT. After an opt-out request is processed, the customer may receive one final confirmation message and then no further messages from this program unless the customer later provides new consent. Reply START to opt back in where supported. Help: Reply HELP for assistance. Customers may also call MTG Shops at (303) 476-3622 or email dispatch@mobiletginc.com. Privacy: Mobile information and text-messaging consent are handled according to the MTG Shops Privacy Policy: https://mtgtruckshops.com/privacy. MTG Shops does not sell or share mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed. Prohibited Uses: MTG Shops does not use this customer-care program for purchased lists, affiliate promotions, third-party lead generation, or unrelated third-party marketing.
Customer Responsibilities
You must provide accurate information and a mobile number you are authorized to use. Do not submit confidential payment-card data, passwords, medical information, or other highly sensitive information by text message. Contact dispatch immediately if a service request, authorization, phone number, or location is incorrect.
Accuracy of Information
We work to keep website content accurate and current, but service descriptions, coverage areas, pricing references, and external links may change. Contact dispatch to confirm current availability for truck, trailer, tire, towing, or fleet repair needs.
Employee Portal Use
The Employee Portal is restricted to active MTG Shops employees and approved contractors. Access is tied to an individual login and may not be shared. Portal content, including policies, pay information, schedules, customer data, fleet data, and shop systems, is confidential company property and may be used only for authorized MTG Shops work. Access may be revoked for misuse and ends upon separation from employment or the contractor relationship.
Contact
Questions about these terms or the MTG Shops text program can be directed to MTG Shops — Mobile Transportation Group Inc. at dispatch@mobiletginc.com or (303) 476-3622.